Do you offer 24/7 veterinary advice?
Nufikha Azreen2025-10-02T15:32:11+00:00Yes. Practice Plan members have complimentary unlimited access to a vet 24/7 via the VidiVet app.
Are there discounts available?
Nufikha Azreen2025-10-02T15:31:31+00:00Yes. Practice Plan members receive 10 % off the emergency surcharges.
What are the extra charges for out-of-hours care?
Nufikha Azreen2025-10-02T15:30:56+00:00Out of hours surcharge (before 10 pm): £170.00 Night rate surcharge (after 10 pm): £198.00
What happens if it’s outside normal hours?
Nufikha Azreen2025-10-02T15:30:34+00:00Call your regular practice number and one of our vets will explain how to get your pet treated as soon as possible.
What should I do when I arrive at the clinic?
Nufikha Azreen2025-10-02T15:30:13+00:00Please wait in your car and phone to let staff know you’re outside.
Which phone numbers do I use for an emergency?
Nufikha Azreen2025-10-02T15:29:04+00:00Kirriemuir: 01575 572643 Forfar: 01307 466967 Blairgowrie: 01250 871010 Scone: 01738 505122
What should I do if my pet has an emergency?
Nufikha Azreen2025-10-02T15:26:41+00:00Call your local Thrums practice immediately. They will advise you on next steps and arrange a time for you to bring your pet in.
Do you offer pet insurance options or work alongside Pet Proactive?
Nufikha Azreen2025-07-29T08:24:03+00:00Yes – we work in partnership with Pet Proactive to offer tailored insurance that aligns with the care and services we provide.
What is the Practice Plan and how can I join at Scone?
Nufikha Azreen2025-07-29T08:23:40+00:00Our Practice Plan helps you spread the cost of your pet’s preventative care through a monthly direct debit. We have three options with a range of benefits. Members of our Extra plan receive unlimited consultations with vets and nurses. You can join online or speak to our team in branch.
Can I access video consultations or PetsApp messaging at Scone?
Nufikha Azreen2025-07-29T08:23:14+00:00Yes – you can use PetsApp to message our team directly and access video consultations for non-urgent advice or follow-ups.