Not necessarily, as it depends on who is available on the day. However, our cat advocate's role is to make sure the whole team is trained and working to the same high standard, so your cat will always be in good hands. If you'd like to speak to your branch's cat advocate specifically, just let us [...]

Not at all. Our cat friendly accreditation is simply about the standard of care and environment we provide. There's no additional charge for it. If anything, joining our Practice Plan is the best way to make sure you're never paying more than you need to, with routine care, vaccinations and unlimited consultations all included from £20 [...]

Yes. Whether your cat is coming in for a vaccination, a health check or something more involved, the same approach applies every time. And if you're a Practice Plan member, your routine visits are already covered, with unlimited consultations included as standard. It's one less thing to worry about and means you can bring your cat [...]

Cats are experts at hiding stress. Unlike dogs, they tend to go quiet and still rather than show obvious signs of anxiety, which makes it easy to assume they're coping fine. Signs to look out for include a tucked tail, flattened ears, wide eyes or simply freezing in place. Our team is trained to spot these [...]

Cats experience the world very differently to dogs, and a standard veterinary environment, with its unfamiliar smells, sounds and other animals, can be genuinely overwhelming for them. As an ISFM Silver Cat Friendly Clinic, we've made real, practical changes to address that. Separate quiet spaces away from dogs, calming pheromone products, specialist feline equipment and a [...]