Once you’re on the plan, just book in as normal. We’ll guide you on the right appointment type (nurse check vs vet assessment) and what happens next.

You can join online via the page, or contact your local Thrums branch and we’ll help you get set up.

If we find anything that needs further treatment (like X-rays, extractions, or other procedures), we’ll explain what’s involved, why it’s recommended, and provide an estimate before anything goes ahead.

Most pets can benefit, but suitability depends on your pet’s age, health, and what we find at their dental check. If your pet has a medical condition that affects anaesthetic risk, we’ll advise you honestly and safely.

No. Insurance is for the unexpected (illness/injury). This plan is about preventative care — keeping mouths healthier and helping avoid bigger, more invasive dental problems later on.

Yes. Bad breath is often an early warning sign, so joining is a sensible next step. We’ll assess your pet and recommend the most appropriate plan for them (which might start with a check first).

No — extractions aren’t included. If your pet needs extractions, we’ll talk you through the options and costs beforehand. The plan is designed to reduce the likelihood of extractions by helping you act earlier.

Only as often as our team believes is genuinely needed for your pet’s dental health. We won’t recommend more frequent treatments just because they’re included — we’ll always do what’s right for your pet.

A scale and polish is usually done under general anaesthetic, and your plan covers the scale and polish when it’s clinically appropriate.

Your plan includes: Dental scale and polish treatments (as clinically required) A six-month dental health check with a nurse 20% off dental diets 20% off dental toys and dental aids 50% off Plaque Off dental powder