FAQs Archive - Page 3 of 18

What is the Dental Hygienist Plan?

Nufikha Azreen2026-02-16T13:47:03+00:00

It’s a monthly subscription that helps you stay on top of your pet’s dental health — without relying on toothbrushing at home. It’s designed to catch problems early and keep mouths healthier for longer.

What is the Dental Hygienist Plan?Nufikha Azreen2026-02-16T13:47:03+00:00

Do you offer 24/7 veterinary advice?

Nufikha Azreen2025-10-02T15:32:11+00:00

Yes. Practice Plan members have complimentary unlimited access to a vet 24/7 via the VidiVet app.

Do you offer 24/7 veterinary advice?Nufikha Azreen2025-10-02T15:32:11+00:00

Are there discounts available?

Nufikha Azreen2025-10-02T15:31:31+00:00

Yes. Practice Plan members receive 10 % off the emergency surcharges.

Are there discounts available?Nufikha Azreen2025-10-02T15:31:31+00:00

What are the extra charges for out-of-hours care?

Nufikha Azreen2025-10-02T15:30:56+00:00

Out of hours surcharge (before 10 pm): £170.00 Night rate surcharge (after 10 pm): £198.00

What are the extra charges for out-of-hours care?Nufikha Azreen2025-10-02T15:30:56+00:00

What happens if it’s outside normal hours?

Nufikha Azreen2025-10-02T15:30:34+00:00

Call your regular practice number and one of our vets will explain how to get your pet treated as soon as possible.

What happens if it’s outside normal hours?Nufikha Azreen2025-10-02T15:30:34+00:00

What should I do when I arrive at the clinic?

Nufikha Azreen2025-10-02T15:30:13+00:00

Please wait in your car and phone to let staff know you’re outside.

What should I do when I arrive at the clinic?Nufikha Azreen2025-10-02T15:30:13+00:00

Which phone numbers do I use for an emergency?

Nufikha Azreen2025-10-02T15:29:04+00:00

Kirriemuir: 01575 572643 Forfar: 01307 466967 Blairgowrie: 01250 871010 Scone: 01738 505122

Which phone numbers do I use for an emergency?Nufikha Azreen2025-10-02T15:29:04+00:00

What should I do if my pet has an emergency?

Nufikha Azreen2025-10-02T15:26:41+00:00

Call your local Thrums practice immediately. They will advise you on next steps and arrange a time for you to bring your pet in.

What should I do if my pet has an emergency?Nufikha Azreen2025-10-02T15:26:41+00:00

Do you offer pet insurance options or work alongside Pet Proactive?

Nufikha Azreen2025-07-29T08:24:03+00:00

Yes – we work in partnership with Pet Proactive to offer tailored insurance that aligns with the care and services we provide.

Do you offer pet insurance options or work alongside Pet Proactive?Nufikha Azreen2025-07-29T08:24:03+00:00

What is the Practice Plan and how can I join at Scone?

Nufikha Azreen2025-07-29T08:23:40+00:00

Our Practice Plan helps you spread the cost of your pet’s preventative care through a monthly direct debit. We have three options with a range of benefits. Members of our Extra plan receive unlimited consultations with vets and nurses. You can join online or speak to our team in branch.

What is the Practice Plan and how can I join at Scone?Nufikha Azreen2025-07-29T08:23:40+00:00