How does the VidiVet app work?

2025-07-23T11:13:43+00:00

Simply submit your question through the app, and one of our qualified vets will review it and respond with a clear video message offering guidance and next steps for your pet’s care.

How does the VidiVet app work?2025-07-23T11:13:43+00:00

What is the VidiVet app?

2025-07-23T11:13:20+00:00

The VidiVet app is a 24/7 digital veterinary support service that allows you to receive personalised video responses from UK-registered vets whenever you need advice about your pet.

What is the VidiVet app?2025-07-23T11:13:20+00:00

Is joining the plan worth it?

2025-07-23T11:09:31+00:00

Yes. If you plan to use routine care regularly, the plan often results in lower overall costs and gives you the peace of mind of no surprise bills.

Is joining the plan worth it?2025-07-23T11:09:31+00:00

How does the plan compare to paying as you go?

2025-08-08T07:24:06+00:00

Pay-as-you-go prices include: Vet consultation: £54 Puppy vaccination: from £99 Kitten vaccination: from £95 Annual boosters: £76 (dog), £78 (cat) Dog spay: from £430, castration from £330 Cat spay from £147, castration £105 Dental from £299, prescriptions £31.59, out-of-hours surcharge £179–£210 With the plan, members either pay nothing at all or receive discounts on these services.

How does the plan compare to paying as you go?2025-08-08T07:24:06+00:00

What services are covered under the plan?

2025-08-08T07:21:59+00:00

You receive unlimited consultations with vets and nurses, vaccinations for puppies, kittens, dogs and cats, kennel cough vaccine, and discounts off microchipping, dental procedures, prescriptions and neutering. There’s also 24/7 access to vet advice via VidiVet.

What services are covered under the plan?2025-08-08T07:21:59+00:00

What is the Practice Plan Extra?

2025-07-23T11:08:00+00:00

The Practice Plan Extra is a subscription service that covers routine preventative pet care with a monthly fee, so you never pay for everyday treatments and save money.

What is the Practice Plan Extra?2025-07-23T11:08:00+00:00

How do I get started?

2025-07-23T11:03:16+00:00

Simply scan the QR code or visit your app store to download PetsApp. Once installed, register your pet and start messaging your local Thrums practice right away.

How do I get started?2025-07-23T11:03:16+00:00
Go to Top