What devices work with PetsApp?
Nufikha Azreen2025-07-23T11:02:55+00:00PetsApp works on most smartphones, tablets, and newer computers. To use it properly, make sure your device has a camera, microphone and internet access.
Is PetsApp reliable and secure?
Nufikha Azreen2025-07-23T11:02:35+00:00Yes. Messages are sent directly to your local clinic, ensuring confidentiality and a prompt response. The app lets you reach your vet whenever you need them.
Who can use PetsApp?
Nufikha Azreen2025-07-23T11:02:15+00:00PetsApp is available to all Thrums Vets clients across our Kirriemuir, Forfar, Blairgowrie and Scone clinics. There’s no extra cost – just download and register.
What can I do with PetsApp?
Nufikha Azreen2025-07-23T11:01:44+00:00You can send quick messages, upload images or videos, request appointments and order prescriptions. You can also have video consultations for non-urgent issues without needing to visit the practice.
What is PetsApp?
Nufikha Azreen2025-07-23T11:01:16+00:00PetsApp is a free, easy-to-use app that allows you to contact our team anytime. You can order medication, ask questions, send photos or videos and book appointments all from your phone.
Is there a benefit to combining Pet Proactive with the Practice Plan Extra?
Nufikha Azreen2025-07-02T09:38:50+00:00Yes. When used together, the Practice Plan Extra covers routine preventative care, while Pet Proactive insures against unexpected illness or injury – giving you full support for every stage of your pet’s care.
How do I sign up for Pet Proactive insurance?
Nufikha Azreen2025-07-02T09:38:16+00:00You can sign up in practice or ask our team for more information. We’ll explain the options and help you get started.
Can I still visit Thrums if I don’t use Pet Proactive?
Nufikha Azreen2025-07-02T09:37:16+00:00Absolutely. You’re welcome to use any insurer or none at all. Pet Proactive is just an optional service we offer for added convenience and peace of mind.
How do I claim with Pet Proactive?
Nufikha Azreen2025-07-02T09:36:50+00:00We handle the claim directly in the practice. There’s no need for you to submit paperwork or chase up decisions – it’s fast, easy and stress-free.
What does Pet Proactive insurance cover?
Nufikha Azreen2025-07-02T09:35:49+00:00It covers accidents, illnesses, medications, diagnostics and treatment carried out at Thrums. You can also add extra cover for third-party liability, referrals and more, depending on your needs.