Complementary 24/7 Vet Advice
As a wee thank you for becoming a member of our plan, we want to ensure you and your pet are always supported with 24/7 access to a vet.
Please register for VidiVet now, so it’s ready for when you need it. You can ask their team of friendly, experience vets any questions about your pet. They’ll advise you on how urgently you need an appointment, what at-home care you can implement, and what signs or symptoms to watch for.
VidiVet will share a summary of your conversation with us, so we can seamlessly continue your care!
To download VidiVet, select your practice from the dropdown list on our website, and enter a few details. It’s that simple!
What is the VidiVet app?
Think of it as NHS 111 for your pets. If you are worried about your pet at any time, you can send your query to a vet on the VidiVet app and get a personalised video response direct to your phone for immediate advice!
VidiVet keep us in the loop with any updates on your pets so that we are ready to help.
As a valued Practice Plan Extra member it’s FREE whenever you need.
Get Started Now!
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VidiVet FAQs – Thrums Vets in Angus and Perthshire
The VidiVet app is a 24/7 digital veterinary support service that allows you to receive personalised video responses from UK-registered vets whenever you need advice about your pet.
Simply submit your question through the app, and one of our qualified vets will review it and respond with a clear video message offering guidance and next steps for your pet’s care.
Yes. The VidiVet app is available to all of our Practice Plan Extra members at no extra cost, providing peace of mind with greater accessibility to veterinary support.
All vets using VidiVet are fully qualified and registered with the Royal College of Veterinary Surgeons, offering expertise and reassurance through every message.
The app operates 24 hours a day, 7 days a week, 365 days a year. You can use it whenever you need support, even outside of clinic hours.
The VidiVet app works on most smartphones, tablets and some newer computers that have a webcam and microphone. A stable internet connection ensures the best experience.
Download the app from your device’s app store and activate access as a Practice Plan Extra member or ask our reception team to help you get started.
