Call us, whenever you need us
Call us and we will arrange a time for you to bring your pet to the building. When you arrive, please wait in the car and phone to let us know you’re outside.
If your pet is unwell out of hours
Call your regular practice, one of our vets will explain how to get your pet treated as quickly as possible.
Our prices
Out of Hours surcharge (before 10pm) £170.00
Night Rate surcharge (after 10pm) £198.00
Practice Plan members save 10%.
Complimentary 24/7 Vet Advice
If you are a small animal Practice Plan member and would like to speak to a vet, you have complimentary, unlimited access to a vet 24/7 via the VidiVet app. Please scroll down for more information.
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We are always here for you
If your animal is in need of emergency treatment, whether it’s during the day or in the middle of the night, don’t hesitate to call us immediately. We understand that emergencies can happen at any time, and we’re committed to providing prompt, expert care when you need it most.
What sets us apart from many other practices is our unwavering commitment to being there for you and your pet at all hours. Unlike other practices that may outsource their out-of-hours service to third-party providers, at Thrums, you’ll always speak directly to one of our own highly qualified vets. This means that the person on the other end of the line is not only familiar with your pet’s medical history but also has immediate access to their records, ensuring the continuity of care that your pet deserves.
This personalised approach allows us to make informed decisions quickly and provide the most effective treatment without delay. We believe that during an emergency, you should have the peace of mind that comes from knowing your pet is in the hands of a vet who knows them and their unique needs. Our commitment to in-house emergency care reflects our dedication to the well-being of your animals, ensuring they receive the best possible care, any time of the day or night.