When can I use the VidiVet app?
Nufikha Azreen2025-07-23T11:15:05+00:00The app operates 24 hours a day, 7 days a week, 365 days a year. You can use it whenever you need support, even outside of clinic hours.
Who are the vets behind VidiVet?
Nufikha Azreen2025-07-23T11:14:44+00:00All vets using VidiVet are fully qualified and registered with the Royal College of Veterinary Surgeons, offering expertise and reassurance through every message.
Is the VidiVet app available to all clients?
Nufikha Azreen2025-07-23T11:14:23+00:00Yes. The VidiVet app is available to all of our Practice Plan Extra members at no extra cost, providing peace of mind with greater accessibility to veterinary support.
How does the VidiVet app work?
Nufikha Azreen2025-07-23T11:13:43+00:00Simply submit your question through the app, and one of our qualified vets will review it and respond with a clear video message offering guidance and next steps for your pet’s care.
What is the VidiVet app?
Nufikha Azreen2025-07-23T11:13:20+00:00The VidiVet app is a 24/7 digital veterinary support service that allows you to receive personalised video responses from UK-registered vets whenever you need advice about your pet.
How do I join the Practice Plan Extra?
Nufikha Azreen2025-07-23T11:10:33+00:00Simply get in touch with your local branch or sign up online to get started.
How many pets can join?
Nufikha Azreen2025-07-23T11:10:12+00:00Each pet needs its own plan subscription. You can sign multiple pets under individual plans.
Can I still pay as I go?
Nufikha Azreen2025-07-23T11:09:52+00:00Absolutely. If you don’t join the plan, you can still access all services at standard prices.
Is joining the plan worth it?
Nufikha Azreen2025-07-23T11:09:31+00:00Yes. If you plan to use routine care regularly, the plan often results in lower overall costs and gives you the peace of mind of no surprise bills.
How does the plan compare to paying as you go?
Nufikha Azreen2026-10-13T11:53:36+00:00Pay-as-you-go prices include: Vet consultation: £58 Puppy vaccination: from £99 Kitten vaccination: from £95 Annual boosters: £79.50 (dog), £82 (cat) Dog spay: from £655, castration from £345 Cat spay: from £158, castration £110 Dental: from £300 Written prescriptions: £30 Out-of-hours surcharge (added to cost of treatment): £192 (before 10pm), £225 (after 10pm) With the plan, members [...]
