Who can use PetsApp?
Nufikha Azreen2025-07-23T11:02:15+00:00PetsApp is available to all Thrums Vets clients across our Kirriemuir, Forfar, Blairgowrie and Scone clinics. There’s no extra cost – just download and register.
What can I do with PetsApp?
Nufikha Azreen2025-07-23T11:01:44+00:00You can send quick messages, upload images or videos, request appointments and order prescriptions. You can also have video consultations for non-urgent issues without needing to visit the practice.
What is PetsApp?
Nufikha Azreen2025-07-23T11:01:16+00:00PetsApp is a free, easy-to-use app that allows you to contact our team anytime. You can order medication, ask questions, send photos or videos and book appointments all from your phone.
Is there a benefit to combining Pet Proactive with the Practice Plan Extra?
Nufikha Azreen2025-07-02T09:38:50+00:00Yes. When used together, the Practice Plan Extra covers routine preventative care, while Pet Proactive insures against unexpected illness or injury – giving you full support for every stage of your pet’s care.
How do I sign up for Pet Proactive insurance?
Nufikha Azreen2025-07-02T09:38:16+00:00You can sign up in practice or ask our team for more information. We’ll explain the options and help you get started.
Can I still visit Thrums if I don’t use Pet Proactive?
Nufikha Azreen2025-07-02T09:37:16+00:00Absolutely. You’re welcome to use any insurer or none at all. Pet Proactive is just an optional service we offer for added convenience and peace of mind.
How do I claim with Pet Proactive?
Nufikha Azreen2025-07-02T09:36:50+00:00We handle the claim directly in the practice. There’s no need for you to submit paperwork or chase up decisions – it’s fast, easy and stress-free.
What does Pet Proactive insurance cover?
Nufikha Azreen2025-07-02T09:35:49+00:00It covers accidents, illnesses, medications, diagnostics and treatment carried out at Thrums. You can also add extra cover for third-party liability, referrals and more, depending on your needs.
How is Pet Proactive different from other insurers?
Nufikha Azreen2025-07-02T09:35:22+00:00Unlike traditional insurers, Pet Proactive allows us to claim directly on your behalf. It’s built around our knowledge of your pet, meaning faster decisions, less admin and cheaper premiums.
What is Pet Proactive insurance?
Nufikha Azreen2025-07-02T09:34:55+00:00Pet Proactive is a flexible pet insurance plan created in partnership with Thrums Vets. It’s designed to make claiming simpler, with benefits that suit how you already use our practice.