Can I still visit Thrums if I don’t use Pet Proactive?
Nufikha Azreen2025-07-02T09:37:16+00:00Absolutely. You’re welcome to use any insurer or none at all. Pet Proactive is just an optional service we offer for added convenience and peace of mind.
How do I claim with Pet Proactive?
Nufikha Azreen2025-07-02T09:36:50+00:00We handle the claim directly in the practice. There’s no need for you to submit paperwork or chase up decisions – it’s fast, easy and stress-free.
What does Pet Proactive insurance cover?
Nufikha Azreen2025-07-02T09:35:49+00:00It covers accidents, illnesses, medications, diagnostics and treatment carried out at Thrums. You can also add extra cover for third-party liability, referrals and more, depending on your needs.
How is Pet Proactive different from other insurers?
Nufikha Azreen2025-07-02T09:35:22+00:00Unlike traditional insurers, Pet Proactive allows us to claim directly on your behalf. It’s built around our knowledge of your pet, meaning faster decisions, less admin and cheaper premiums.
What is Pet Proactive insurance?
Nufikha Azreen2025-07-02T09:34:55+00:00Pet Proactive is a flexible pet insurance plan created in partnership with Thrums Vets. It’s designed to make claiming simpler, with benefits that suit how you already use our practice.
When should I get insurance for my pet?
Nufikha Azreen2025-07-02T09:34:05+00:00It’s best to insure your pet when they are young and healthy. Insured pets often avoid exclusions due to pre-existing conditions, keeping more treatment options open.
What is pet insurance and why do I need it?
Nufikha Azreen2025-07-02T09:33:10+00:00Pet insurance helps cover the cost of unexpected veterinary treatment, giving you peace of mind and protecting your pet’s health without financial worry.
How do I book keyhole surgery for my pet?
Nufikha Azreen2025-07-02T09:31:10+00:00Call or visit your local branch to schedule a consultation. We’ll discuss suitability, costs and walk you through the procedure step by step.
What is the aftercare like?
Nufikha Azreen2025-07-02T09:30:52+00:00After surgery, your pet may experience mild discomfort and need a recovery cone. We’ll supply pain relief medications and guide you through activity restrictions and wound care.
How should I prepare my pet for keyhole surgery?
Nufikha Azreen2025-07-02T09:30:32+00:00Your pet must fast from midnight before surgery and stay hydrated until the morning. We will provide detailed instructions when you book the procedure.
